Relationships among Service Quality, Customer Satisfaction and Customer Perceived Value: Evidence from Iran's Software Industry
نویسندگان
چکیده
منابع مشابه
The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services
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ژورنال
عنوان ژورنال: Journal of Management and Strategy
سال: 2012
ISSN: 1923-3973,1923-3965
DOI: 10.5430/jms.v3n3p28